Mitarbeiter*in IT-Services
Core
First-level IT support for software, hardware, and peripherals for employees at the Würzburg office and remote workers, including maintenance of meeting/presentation equipment and terminal servers.
Role type
IT Service Desk Technician / IT Support Specialist
Builds
IT equipment and software access for internal employees
Domain
Public Sector / IT Infrastructure
Required skills
IT system installation, administration, and configuration; Operating systems and networks knowledge; Troubleshooting IT systems; Database management; Order management
Preferred skills
Project planning and coordination; Firewall management
Technologies
Terminal servers; Firewalls; Databases
Responsibilities
Provide first-level support for software, hardware, and peripherals; Maintain meeting and presentation equipment; Manage end-user devices and peripherals; Handle software license requests and database maintenance; Participate in IT projects like device replacement; Manage firewall access requests
Seniority
Mid-level, hands-on IC
