Fachassistenz (w/m/d) Geldleistungen in der Agentur für Arbeit Hamburg, unbefristet
Core
Process financial benefit applications for job seekers and other customers, verify eligibility, calculate benefit amounts, and coordinate payments.
Role type
Administrative specialist (social security benefits)
Builds
Financial benefit payments and administrative support for the German labor market
Domain
Public sector / Social security / Labor market services
Deliverable
client delivery
Required skills
Administrative processing, legal interpretation, customer consultation, data calculation, cross-agency collaboration, IT proficiency
Preferred skills
Vocational training in commerce/administration/social security, empathy, knowledge of German social security system
Responsibilities
Process benefit applications (e.g., unemployment benefits), verify entitlements, calculate benefit amounts, consult customers on benefit rights, collaborate with internal and external partners
Seniority
Entry-level / Junior