Fachkraft (m/w/d) Inkasso in der Agentur für Arbeit Bautzen
Core
Handling complex cases with high difficulty in debt collection and benefit entitlements, providing written advice on legal regulations, and supervising support staff.
Role type
Senior IC debt collection specialist (legal/administrative)
Builds
Debt collection processes and benefit entitlement decisions for the German Federal Employment Agency
Domain
Public sector / Social security law / Debt collection
Required skills
Legal analysis, complex case resolution, written communication, staff supervision, digital tool proficiency, statutory interpretation
Preferred skills
Social security law background, public management, business law, commercial training
Technologies
IT systems for digital processing
Responsibilities
Clarify and finalize complex cases involving legal discretion, conduct practical training and supervise support staff, provide written advice on high-difficulty legal questions regarding debt collection regulations