After Sales Manager:in Bahnbranche / Signaltechnik
Core
Managing after-sales service, maintenance, and digitalization for rail signaling systems while driving business growth and customer satisfaction globally.
Role type
Senior After Sales Manager (Rail Signaling)
Builds
After-sales strategies and customer service solutions for rail signaling infrastructure
Domain
Rail transport / Signaling technology
Deliverable
client delivery
Required skills
Customer acquisition and consulting, contract negotiation and risk assessment, strategic planning and analysis, technical consulting for service and maintenance, proposal creation and pricing, international business development
Preferred skills
Experience in complex infrastructure construction, understanding of contract law, strategic thinking, negotiation skills
Technologies
Signaling systems, automation technology
Responsibilities
Provide technical consulting and support to customers for service, maintenance, and digitalization; Expand business in domestic and international markets; Ensure customer satisfaction; Create and negotiate offers including contract terms; Implement customer service and after-sales strategies; Participate in industry events and conferences; Analyze strategies such as lost-order analysis and customer satisfaction surveys