Mitarbeiter Kundenservice und Logistik (m/w/x)
On-site
Core
Handling customer orders, coordinating sample pickup and delivery, and planning logistics routes for a food safety and quality analysis laboratory.
Role type
Customer service and logistics coordinator
Builds
Reliable sample logistics and customer service operations for laboratory clients
Domain
Food safety, quality analysis, and laboratory logistics
Required skills
Order coordination, route planning, customer communication, data entry, process optimization, Microsoft Excel
Responsibilities
Receive customer orders and coordinate sample pickup/delivery with the logistics team, Plan routes and coordinate driver and vehicle usage, Serve as the primary contact for urgent customer inquiries, Record and verify sample data to ensure timely delivery, Support optimization of internal and digital processes