Kaufmännische Fachkraft (m/w/d) – Versicherung (Innendienst)
Core
Supporting insurance agency owners in customer consulting and care, handling customer calls, and managing application, contract, and claims processing.
Role type
Insurance operations specialist (in-house)
Builds
Customer service workflows and insurance policy administration for agency partners
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Customer consultation, telephone support, application processing, contract administration, claims handling
Preferred skills
Experience in insurance sector, personal customer care experience
Responsibilities
Supporting agency owners in customer consulting, handling customer calls, preparing and following up on appointments, processing applications and contracts, managing claims
Seniority
Entry-level to Mid-level, hands-on IC