Bürokraft (m/w/d) mit Kundenkontakt
Core
Office staff with customer contact serving as the interface between sales and service departments at a Volkswagen dealership.
Role type
Office staff with customer contact
Builds
Customer service and vehicle administration processes
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
Commercial training, Communication, Customer service orientation, Reliability, Organization
Preferred skills
Teamwork, Initiative
Responsibilities
Serve as contact person for customers, Support service advisors in appointment planning, vehicle intake, and return, Ensure smooth process for spare vehicle assignment, Record accident damage