Kaufmännischer Mitarbeiter / Bürokraft im Verkauf & Auftragsabwicklung (m/w/d)
Core
Order processing and customer support for a building materials online shop, managing orders from inquiry to delivery.
Role type
Sales operations specialist (order processing)
Builds
Online shop orders for trapezoidal sheets, corrugated sheets, roofing profiles, and accessories
Domain
Construction materials / Building supplies
Required skills
Order management, invoicing, customer communication, online shop maintenance, logistics coordination
Preferred skills
ERP system experience, building materials industry knowledge, typing speed
Responsibilities
Handle customer inquiries via phone, email, and in person; Create and track customer quotes; Process and verify customer orders; Coordinate delivery schedules with customers, suppliers, and carriers; Generate and check invoices and credits; Maintain online shop product data and content; Perform general administrative tasks