Dienstleistermanager Schadenregulierung (w/m/d)
Core
Managing external service providers to ensure efficient, customer-centric claims settlement processes and implementing regulatory strategies.
Role type
Senior Service Provider Manager (Claims Settlement)
Builds
Claims settlement processes and external vendor management frameworks
Domain
Insurance / Claims Management / Vendor Management
Required skills
Vendor management, Contract negotiation, Data analysis, Business case development, Audit planning, Stakeholder management, Strategic planning, Process optimization, Reporting, Cross-functional collaboration
Preferred skills
Experience in insurance claims, IT interface management, BI and data management, Strategy development
Technologies
BI tools, Data analysis platforms, Contract management systems
Responsibilities
Ensure efficient, customer-centric collaboration in claims settlement; Implement regulatory strategies by steering and integrating external service providers; Negotiate and monitor contractual relationships with service providers; Create business cases and analyses; Conduct audits of external service providers; Act as a business partner for internal claims areas and external service providers.