Telefonist für Telefonzentrale (m/w/d) Coesfeld
Core
Answering incoming calls, greeting callers, routing to departments, providing personal phone information, scheduling workshop appointments, and recording customer complaints.
Role type
part-time receptionist (automotive service)
Builds
customer service interactions and appointment scheduling for workshop
Domain
automotive retail and service
Deliverable
client delivery
Required skills
call handling, appointment scheduling, complaint logging, customer service orientation, communication skills, reliability, organization
Preferred skills
service-oriented training background (automotive sales, office communication, hotel management), customer needs awareness, confident demeanor