Mitarbeiter Kundenservice & Beratung im Innendienst (m/w/d)
On-site
Core
Customer service, organization, and advisory role for private and corporate clients in an insurance agency.
Role type
Customer service and advisory specialist
Builds
Customer service and advisory solutions for insurance products
Domain
Insurance
Deliverable
client delivery
Required skills
customer communication, contract management, claims handling, appointment scheduling, organizational skills, digital application proficiency, learning agility
Preferred skills
insurance or financial services background, interest in insurance topics
Responsibilities
handling customer inquiries and contract changes, managing claims, organizing daily agency operations, advising customers on selected insurance areas
Seniority
Entry-level to Junior, hands-on IC