Mitarbeiterin/ Mitarbeiter Telefon-Servicestelle , (m/w/d)
Core
Provide telephone support to citizens regarding tax forms, deadlines, procedural status, and simple tax questions in income tax and finance areas.
Role type
Customer service representative (tax administration)
Builds
Public tax administration services
Domain
Public sector / Tax administration
Deliverable
client delivery
Required skills
PC skills (Office products), communication skills, teamwork, ability to learn tax topics
Preferred skills
Tax domain knowledge, experience with laws and administrative procedures, service-oriented communication experience