Mitarbeiterin / Mitarbeiter (m/w/d)
Core
Providing telephone support to taxpayers for general inquiries, form guidance, deadlines, and ELSTER system questions.
Role type
Customer service representative (tax administration)
Builds
Public service communication channels for tax authorities
Domain
Public administration / Tax services
Deliverable
client delivery
Required skills
PC skills, Office products, communication, teamwork, customer service
Preferred skills
Tax knowledge, legal knowledge, administrative procedures, service-oriented communication