Quality Manager (m/w/d)
Core
Establish and develop a lean, group-wide quality management system to ensure effective, auditable, and scalable implementation of quality, process, and compliance requirements in technical and operational areas.
Role type
Quality Manager
Builds
Group-wide quality management system, certification roadmaps, audit processes, and continuous improvement frameworks
Domain
Logistics / Rail / Technical Compliance
Deliverable
dashboards & analysis
Required skills
Quality management system design, ISO 9001, ISO 22163/IRIS, ECM (EU Regulation 2019/779), internal and external audit coordination, CAPA management, process architecture, KPI definition, stakeholder management
Preferred skills
Experience in regulated technical environments (rail, industry, maintenance, plant construction), ISO 27001 and ISO 45001 knowledge
Technologies
ISO 9001, ISO 22163, ISO 27001, ISO 45001, EU Regulation 2019/779
Responsibilities
Build and maintain an integrated group-wide quality management system including process architecture and documented minimum requirements; Lead and support the certification roadmap including gap analysis and preparation for ISO 22163, ISO 27001, and ISO 45001; Plan, conduct, and follow up internal audits and coordinate external audits; Establish effective management of deviations, corrective and preventive actions (CAPA), root cause analysis, and continuous improvement; Consult and enable process owners and operational teams on process description and quality controls; Define and develop quality and process KPIs and prepare management information; Ensure controlled, centrally available documentation of processes and technical/quality documents; Collaborate with Asset Management, Maintenance, Technical Compliance, and other departments; Integrate quality and compliance requirements into terminal projects from conception to handover
Seniority
Mid-Senior, hands-on IC