Call-Center-Agent im Outbound (m/w/d)
Core
Outbound call center agent coordinating consultation appointments for financial advisors and updating customer records.
Role type
Outbound sales agent (appointment setting)
Builds
Scheduled consultation appointments for financial advisors
Domain
Banking / Financial Services
Required skills
German (fluent), telephone sales, appointment setting, customer data management, empathy, patience
Preferred skills
Commercial training, prior call center experience, knowledge of banking products (loans, accounts, savings)
Responsibilities
Contact existing and new customers via phone to schedule advisor appointments, update customer information, document customer reactions, support inbound calls