Call Center Agent (m/w/x) B2B
Core
B2B customer service and sales agent handling phone and written inquiries for fiber optic connections.
Role type
B2B call center agent
Builds
Fiber optic connection sales and customer onboarding
Domain
Telecommunications / B2B Services
Deliverable
product features
Required skills
German language (C1), telephone communication, written communication, customer consultation, appointment scheduling, administrative task management, customer data documentation
Preferred skills
1 year of customer consultation experience
Technologies
None stated
Responsibilities
Telephone and written customer consultation, sales of fiber optic connections, creation of offers, ensuring customer satisfaction and retention, documentation of customer data and conversation content
