Teamleiter:in “F2B Prozessdigitalisierung“ (d/m/w)
Core
Leading a team of project managers to drive Front-to-back process optimization in Private Banking using AI, Robotics, and digital STP processes to improve customer experience and operational efficiency.
Role type
Senior transformation program manager (process optimization)
Builds
Optimized customer and bank service workflows, digital transformation portfolios
Domain
Retail Banking / Wealth Management / Process Automation
Required skills
Program and portfolio management, team leadership, process optimization, stakeholder management, roadmap planning, presentation skills
Preferred skills
BPMN, RPA (Camunda, Blue Prism), agentic banking, retail banking domain knowledge, consulting experience
Technologies
Camunda, Blue Prism, AI, Robotics
Responsibilities
Lead sub-projects in the Private Bank transformation initiative, identify digital process improvements with business and IT partners, develop optimized target processes using AI and automation, collaborate with Business Architects and IT developers for delivery, manage roadmap and reporting for senior management
Seniority
Senior, hands-on IC with team leadership