Qualitätsingenieur (m/w/d) - Reklamationsmanagement -
Core
Manage customer complaints and supplier claims, lead quality improvement projects, and ensure compliance with automotive quality standards for technical display glass production.
Role type
Quality Engineer (Claims Management)
Builds
Corrective and preventive actions, quality reports, and audit readiness for automotive display glass components.
Domain
Automotive manufacturing / Technical glass processing
Required skills
Automotive quality methods (APQP, PPAP, FMEA, 8D, MSA, SPC, IATF 16949, VDA 6.3), CAQ systems, project management, risk analysis, MS Office
Preferred skills
Experience in automotive OEM/Tier 1/2 environments, German and English language proficiency
Technologies
CAQ systems, Babtec, MS Office
Responsibilities
Conduct and moderate quality methods (FMEA, 8D, 5 Why, Ishikawa), coordinate PPAP/PPF sampling, document and track customer complaints, communicate with customers on quality measures, trigger and monitor supplier claims, define and track corrective/preventive actions, perform risk analyses, create quality reports and KPI evaluations, represent quality interests in series production, support customer and process audits, participate in continuous improvement projects (KVP)