Technischer Kundenberater m/w/d
Core
Technical customer advisor handling inquiries, order processing, invoicing, and claims for automotive spare parts.
Role type
Technical customer service representative
Builds
Spare parts orders and invoices for automotive customers
Domain
Automotive industry, spare parts distribution
Deliverable
client delivery
Required skills
Technical automotive knowledge, workshop experience, claims management, online catalog navigation, MS Windows
Preferred skills
Experience in online retail, English language skills
Technologies
MS Windows, online spare parts catalogs
Responsibilities
Customer support via phone/email, order creation, invoice generation, shipment tracking, claims processing
Seniority
Entry-level, individual contributor
