Mitarbeiter (m/w/d) für Customer Service in Vollzeit
Core
Central interface for order processing and service communication between customers, sales, logistics, and production.
Role type
Customer Service Representative (Order Processing)
Builds
Order confirmations, invoices, and credit notes for national and international clients
Domain
Manufacturing / Logistics
Required skills
ERP systems (SAP, TopM, abas), MS Office, English (written and spoken), order management, customer communication, data entry, cross-departmental coordination
Preferred skills
Medical device consultant training, regulated industry experience (medical technology, pharma), additional languages
Responsibilities
Process and monitor customer orders, communicate with customers regarding delivery dates and availability, maintain customer master data in ERP, coordinate with internal departments, create order confirmations and invoices, support customer events and product launches
Seniority
Entry to Mid-level