Fachberater ProzessPlus Kundenprozesse (m/w/d)
Core
Define and optimize customer processes for the Sparkassen financial group, bridging application development with banking expertise across deposit, credit, and transaction domains.
Role type
Senior banking process consultant (IC)
Builds
End-to-end customer process solutions and service offerings for Sparkassen
Domain
Banking / Financial Services / Process Engineering
Required skills
Banking domain expertise, Process modeling and optimization, End-to-end thinking, Strategic planning, Data analysis, Agile methodologies, Stakeholder management, Presentation skills
Preferred skills
Experience with Sparkassen financial group, Market trend analysis, Change management
Technologies
Agile frameworks, Process modeling tools
Responsibilities
Structure banking topics and questions at the order interface, Represent topics in committees and to partners, Develop ideas for service optimization based on usage metrics, Align work with customers using agile methods, Support leadership with management presentations and strategy concepts
Seniority
Senior, hands-on IC
