Kundenberater Kundenservice - Schwerpunkt Customer Experience (m/w/d)
Core
Greet customers, coordinate appointments, and ensure a positive in-store shopping experience for electronics.
Role type
Customer Service Advisor (Customer Experience)
Builds
In-store customer interactions and appointment coordination for electronics retail
Domain
Retail / Consumer Electronics
Deliverable
client delivery
Required skills
Customer orientation, Service understanding, Communication, Empathy, Coordination, Organization
Preferred skills
Team player, Flexibility for evening/weekend shifts
Responsibilities
Greet and orient customers in the store, Coordinate and schedule consultation appointments, Conduct customer surveys, Collaborate with Solution Managers on customer-oriented solutions
Seniority
Individual Contributor