Mitarbeiter im Innendienst (m/w/d)
Core
Customer service and administrative support for an insurance agency, handling inquiries, policy management, and assisting the outside sales team.
Role type
Customer service representative (insurance)
Builds
Customer support, policy administration, sales enablement
Domain
Insurance
Deliverable
client delivery
Required skills
customer communication, telephone support, email correspondence, offer creation, data management, contract administration, claims processing
Preferred skills
insurance domain knowledge, structured work style, initiative
Responsibilities
Handle customer inquiries via phone and email, create and track offers, maintain customer data and contract documents, process claims, support the outside sales team with organizational tasks