Mitarbeiter (m/w/d) im Telefonservice gesucht!
Core
Voice of the customer in the telephone service center, providing first-class service and sales support for ADAC memberships and insurance/financial services.
Role type
Customer service representative (sales)
Builds
Customer service interactions and membership/insurance sales
Domain
Automotive services, insurance, and financial services
Deliverable
product features
Required skills
Active sales, customer service, empathy, goal-oriented action, PC applications
Preferred skills
Commercial training, passion for telephony, interest in mobility/insurance/finance
Responsibilities
Serve as the first point of contact for members and customers, advise on ADAC memberships and insurance/financial services, answer questions and resolve issues, document results, contribute to quality standards
Seniority
Entry-level to Mid-level