Sachbearbeiter/Büroangestellter (m/w/d)
Core
Administrative processing of daily private customer business cases, contract management, and customer service for an insurance agency.
Role type
Administrative insurance claims and customer service specialist
Builds
Customer service interactions and administrative case resolutions for private clients
Domain
Insurance / Customer Service
Required skills
Contract administration, customer service, telephone communication, mail processing, case management
Preferred skills
Insurance domain knowledge, proactive communication, reliability
Responsibilities
Process and close daily private customer business cases, handle contract matters and account maintenance, serve as contact point between advisors and clients via phone and digital media, maintain existing customer relationships, perform administrative tasks related to customer service