Teamleitung IT-Support & Infrastruktur (m/w/d)
Core
Leading and developing the IT operations and support team, ensuring efficient IT service delivery and infrastructure stability for a regional company.
Role type
IT Operations Manager / Team Lead
Builds
IT infrastructure (network, servers, clients, Azure/AD, MDM, monitoring, backup) and support services
Domain
IT Operations / Infrastructure
Required skills
IT operations management, team leadership, recruitment, process standardization, network technologies, IT security, Microsoft 365, Active Directory, backup management, incident escalation
Preferred skills
First-level support experience, project management, NIS2/ISMS compliance knowledge, M365 lifecycle management
Technologies
Azure, Active Directory, MDM, Microsoft 365, Network monitoring tools
Responsibilities
Lead and develop the IT operations and support team, organize efficient IT operations with defined service levels, manage IT infrastructure security and availability, handle operational daily business and escalations, collaborate with department heads and project management, support infrastructure projects and security requirements, contribute to IT operations strategy and modernization
Seniority
Manager, hands-on leadership