Mitarbeiter (m/w/d) für den Versicherungsinnendienst
Core
Providing customer service and operational support for an insurance agency's existing clients and external sales team.
Role type
Insurance sales support specialist (in-house)
Builds
Insurance policies, quotes, and claims handling for agricultural, commercial, and private clients.
Domain
Insurance / Financial Services
Required skills
Commercial training or equivalent experience, high service orientation, willingness to learn, German (fluent written and spoken), contract management, claims processing, offer preparation, customer communication
Preferred skills
Insurance background, process improvement mindset
Technologies
CRM systems, office software
Responsibilities
Professional care of existing customers, preparation of offers to support the external sales team, processing and coordination of claims, pre- and post-preparation of customer meetings, handling change requests and inquiries, telephone customer contacts for service campaigns, review and update of existing customer contracts, independent process design, acting as a product specialist for specific lines
Seniority
Entry-level to Mid-level, structured onboarding for career changers