Telefonischer Kundenberater (m/w/d) mit Vertriebsaffinität
Core
Telephone customer advisor with sales affinity who consults customers, identifies sales opportunities, and answers questions about contracts and tariffs.
Role type
Customer service representative (sales)
Builds
Customer service interactions and sales for a contact center
Domain
Telecommunications / Customer service
Deliverable
client delivery
Required skills
Telephone communication, sales presentation, contract and tariff knowledge, data entry, empathy, teamwork, shift flexibility
Preferred skills
Prior sales or customer service experience, German language proficiency
Technologies
Customer database
Responsibilities
Consult customers by phone, identify and present sales opportunities, answer questions about contracts and tariffs, update customer database
