Kundenberater im Innendienst (all genders)
Core
Serve as the primary contact for new and existing customers in the fire department, emergency services, and other rescue organizations, handling inquiries, product consultation, and sales proposals.
Role type
B2B customer advisor (sales & support)
Builds
Sales proposals and customer support for emergency service equipment
Domain
Emergency services equipment sales
Deliverable
product features
Required skills
B2B sales experience, customer service, proposal creation, Microsoft Office proficiency, proactive self-management
Preferred skills
Experience in telephone customer care, technical understanding of software products, knowledge of fire department and rescue services
Responsibilities
Handle initial contact with potential new customers, support existing customers with product inquiries, create and follow up on sales proposals, assist the external sales team with scheduling, support marketing activities
Seniority
Individual Contributor