Call Center Agent (m/w/d) B2B für Terminierung
Core
Call center agent for business customers (B2B) responsible for scheduling appointments for regional managers.
Role type
B2B call center agent (appointment setting)
Builds
Scheduled appointments for regional managers
Domain
Business services / Customer support
Deliverable
client delivery
Required skills
telephone communication, customer interaction, empathy, active listening, self-management, performance-driven
Preferred skills
flexible scheduling, bonus participation
Technologies
telephone systems
Responsibilities
Contact business customers via phone, schedule appointments for regional managers, manage own schedule flexibly, participate in an uncapped bonus system