Lead Support Worker – Residential Care
Core
Lead shifts in a therapeutic residential care environment for children and young people with complex needs, providing hands-on leadership and modeling trauma-informed care.
Role type
Senior IC lead support worker (residential care)
Builds
Safe, stable, and nurturing home environments for youth in out-of-home care
Domain
Social services / Child and youth welfare
Deliverable
physical/clinical work
Required skills
Shift leadership, trauma-informed care, incident management, care plan implementation, decision-making under pressure, documentation
Preferred skills
Experience in disability services, ability to manage complex behaviors, commitment to youth development
Technologies
NDIS Workers Screening Clearance, Working with Children Check, Police Check
Responsibilities
Lead shifts within a residential care setting, Provide guidance and support to Support Workers, Manage incidents and respond to behaviors of concern, Ensure accurate documentation and reporting, Support implementation of care plans, Act as key escalation point during shifts
Seniority
Senior, hands-on IC