Customer Service Consultant
Core
Full-time team member for a retail store handling customer service, sales, and basic mobile device repairs.
Role type
retail customer service and device technician
Builds
mobile phone accessories, screen protection, repair parts, and smart tech products
Domain
retail / mobile technology
Deliverable
product features
Required skills
sales strategies, customer satisfaction, target achievement, creative problem-solving, adaptability, team leadership, basic mobile device repair
Preferred skills
enthusiasm for mobile technology, flexibility for weekends and public holidays, ability to work during school hours
Technologies
mobile devices, IOT devices, smart tech
Responsibilities
delight customers, achieve sales targets and KPIs, perform basic mobile device repairs, lead and develop team members, lift stock and move displays
Seniority
Junior, hands-on IC
