Customer Service Manager - Coles Supermarkets - Geraldton
Core
Lead the customer service department and front-of-store operations to ensure an exceptional shopping experience for customers and a safe environment for staff.
Role type
Store-level operations manager (retail)
Builds
Customer service operations and front-of-store retail environment
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, rostering, cost control, safety compliance, customer service management, sales target achievement
Responsibilities
Lead, coach, and develop the customer service team; manage checkouts and customer service desk operations; maintain store presentation and safety standards; drive a one-team culture focused on health and wellbeing; monitor sales targets and cost control.