Housekeeping Supervisor
Core
Supervise housekeeping operations and staff to ensure effective systems, guest satisfaction, and compliance with safety procedures in a 5-star hotel.
Role type
Housekeeping Supervisor
Builds
Housekeeping operations and guest room readiness
Domain
Hospitality / Hotel Management
Required skills
Supervisory experience in hotel housekeeping, team leadership, staff training, operational procedure management, rostering, guest satisfaction focus, attention to detail, time management, decision-making under pressure
Preferred skills
Passion for team development, strong communication, ability to work full-time schedules
Technologies
N/A
Responsibilities
Supervise housekeeping team and ensure operational procedures are followed, Monitor rosters and team productivity, Empower team members to maintain good practices, Drive guest satisfaction through team leadership, Deliver hands-on supervisory leadership, Ensure compliance with WHS processes, Collaborate with other departments, Assist in staff training, Promote health and well-being processes