Become a Luxury Brand Evaluator in Darwin, AU
Core
Discreetly assess customer experiences and provide critical feedback to refine services for luxury brands in fashion, beauty, jewelry, or automobiles.
Role type
Customer experience evaluator (freelance)
Builds
Customer experience insights for premium brands
Domain
Luxury retail and automotive
Deliverable
dashboards & analysis
Required skills
Understanding of the automobile industry, keen observation skills, ability to provide unbiased feedback, willingness to adapt to varying assignment types
Preferred skills
Passion for automobiles, interest in improving customer service and retail environments, enjoyment of interacting with people
Technologies
Mobile platform (CXG Live), online survey tools
Responsibilities
Visit luxury stores or evaluate online experiences, observe ambience and after-sales services, purchase online to evaluate the process, share observations through questionnaires
Seniority
Freelance, project-based