Customer Service Representative
Core
Assist customers with product inquiries, resolve issues, process transactions, and maintain a clean retail environment.
Role type
retail customer service representative
Builds
customer satisfaction and sales targets
Domain
retail
Deliverable
product features
Required skills
product knowledge, complaint resolution, cash handling, POS system familiarity, teamwork, communication
Responsibilities
assist customers with product inquiries, handle customer complaints, process transactions, maintain store environment, collaborate on sales targets, stay updated on promotions