Full Time 3IC/Supervisor | Prouds Warwick Grove
Core
Supervising a customer-focused sales team and driving store performance in a high-end jewellery retail environment.
Role type
Senior IC retail supervisor (jewellery)
Builds
High-quality, timeless jewellery pieces for customers
Domain
Retail / Luxury Jewellery
Deliverable
product features
Required skills
Team supervision, sales target achievement, customer service excellence, stock management, merchandising
Preferred skills
Leadership development, shrinkage control, retail administration
Technologies
POS systems, inventory management tools
Responsibilities
Collaborate with the Store Manager to drive KPIs and sales targets; Lead by example in delivering exceptional customer service; Contribute to team member development through feedback and training; Maintain stock movement awareness and shrinkage control; Merchandise products according to promotional guidelines; Perform operational tasks including stock replenishment, ticketing, and customer repairs.