Area Manager
Core
Hands-on Area Manager ensuring client satisfaction and long-term retention for a commercial cleaning company.
Role type
Senior IC operations manager (commercial cleaning)
Builds
Commercial cleaning services for client portfolios
Domain
Commercial cleaning services
Deliverable
physical/clinical work
Required skills
Client service management, team training & management, contract start-up & implementation, site audits & risk assessments, work inspection & rectification, supervisory experience (2+ years)
Preferred skills
Commercial cleaning industry management experience
Responsibilities
Manage client service and portfolio, handle complaints and disputes, train and manage cleaning teams, conduct new contract implementations, perform site audits and risk assessments, inspect completed work and ensure rectification