Customer Service Representative
Core
Greet customers via phone, digital media, and in-person; process transactions using an ERP system; manage orders and prepare quotations.
Role type
Customer Service Representative
Builds
Wholesale metal roofing and building products for the Australian construction industry
Domain
Construction / Building Supplies
Deliverable
product features
Required skills
Communication, order management, quotation preparation, ERP system usage, mentoring
Preferred skills
Experience in building supplies or construction/roofing industry
Responsibilities
Greeting and welcoming customers, processing transactions, understanding customer needs and making recommendations, managing orders, training and mentoring new employees