L2 and L3 MSP Engineers - Leading MSP - Modern Workplace/Security
Core
Providing Level 2 and 3 engineering support, solution design, and cloud infrastructure projects for diverse client environments.
Role type
Senior MSP Engineer (Modern Workplace/Security)
Builds
Cloud migrations, modern workplace deployments, security solutions, and infrastructure projects
Domain
Managed Service Provider (MSP), Cloud, Modern Workplace, Security
Required skills
Cloud migrations, modern workplace deployments, device management (Intune/Autopilot), troubleshooting, root-cause analysis, cloud project delivery, security solutions, scripting/automation
Preferred skills
Microsoft certifications, client advisory, documentation, prioritization
Technologies
Microsoft 365, Azure, Entra ID, Intune, Autopilot, Windows Virtual Desktop, Backup & Disaster Recovery, Networking, Security, SharePoint, Teams, Power Platform
Responsibilities
Providing Level 2 and 3 engineering support across client environments, Running client discovery sessions and solution design/architecture, Delivering cloud and infrastructure projects, Troubleshooting complex technical issues, Visiting client sites when required, Acting as a technical advisor to clients, Assist on security projects
Seniority
Senior, hands-on IC