Principal Customer and Network Advisor
Core
Leading readiness initiatives for new rail infrastructure, network changes, and operational transitions to support the successful introduction of major project outcomes.
Role type
Senior program advisor (transport operations & readiness)
Builds
Operational capability, network changes, timetable changes, station openings, and service transitions for the Cross River Rail program.
Domain
Public transport infrastructure and rail operations
Deliverable
product features
Required skills
readiness planning, operational change management, stakeholder coordination, risk management, governance framework development, program delivery, transport operations knowledge
Preferred skills
major infrastructure program experience, negotiation, influencing, complex environment navigation
Responsibilities
Lead readiness activities for new infrastructure and network changes; Manage risks, issues, and dependencies; Coordinate stakeholders across government agencies and operators; Develop readiness strategies and governance frameworks; Analyze technical information to identify operational impacts; Lead workshops and planning activities; Support day-of-operations activities for major milestones.