Leasing Coordinator
Core
First point of contact for prospective residents, guiding them from initial enquiry through to booking apartment tours and connecting them with onsite leasing teams.
Role type
Leasing Coordinator (Customer Experience)
Builds
Rental housing communities across Greystar's portfolio
Domain
Real Estate / Residential Property Management
Deliverable
product features
Required skills
Customer relationship management, verbal communication, written communication, organization, administration, CRM management
Preferred skills
Real estate knowledge, hospitality background, sales experience
Responsibilities
Responding to enquiries via phone, email, and digital channels; understanding resident lifestyle and housing needs; matching prospects with suitable communities; booking apartment tours; maintaining accurate records in CRM and property management systems; supporting portfolio leasing performance with onsite teams.
Seniority
Entry-level / Individual Contributor