Manager, Software Engineering Product Manager (NF) - Post-Issue Optimization
Core
Lead AI-enabled transformation of post-issue servicing (PIO) to reduce manual effort and improve operational performance for a Fortune 100 financial services company.
Role type
Senior IC Software Engineering Product Manager (AI/Transformation)
Builds
AI-enabled digital capabilities for post-issue servicing across Retirement, Life, and Annuity business units.
Domain
Financial Services / AI / Post-Issue Servicing
Deliverable
production ML models | product features
Required skills
AI product strategy, cross-functional delivery leadership, technical architecture credibility, roadmap definition, stakeholder alignment, team coaching, risk management, business case development.
Preferred skills
Experience scaling AI-enabled products, navigating enterprise complexity, translating emerging tech into business outcomes.
Technologies
AI-DLC, APIs, AI patterns
Responsibilities
Define product and technology vision for PIO; lead cross-functional delivery across product, engineering, and AI teams; translate AI capabilities into practical solutions; champion decision-making frameworks and delivery cadence; remove obstacles and manage tradeoffs; recruit and develop high-performing teams.
Seniority
Senior, hands-on IC with leadership responsibilities
