Field Claims Specialist II, Property Content (Pittsburgh, PA - WFH)
Core
Investigate and evaluate moderate to severe property claims, focusing on damaged contents, inventory, pricing, and repair/mitigation for residential and remodeling losses.
Role type
Field Claims Specialist (Property Contents)
Builds
Claims resolutions and customer service for property and casualty insurance customers
Domain
Insurance / Property Claims / Construction
Deliverable
client delivery
Required skills
Property claims handling, XactContents, Content inventory, Pricing, Repair/Mitigation, Construction background (Residential/Remodeling/Water mitigation), Reserve management, Fraud/Subrogation investigation, Policy coverage analysis
Preferred skills
Customer service, State insurance licensing, Claims certification, Catastrophe response, Valid driver's license
Technologies
XactContents, Automated claims systems
Responsibilities
Conduct onsite and virtual inspections of damaged contents; Determine proper policy coverages and apply claims practices; Open, close, and adjust reserves; Partner with Special Investigation Unit and Subrogation; Mentor less experienced associates; Handle claims with little to no direction
Seniority
Mid-level (3-5 years experience), hands-on IC