Field Operations Engineer (Cloud Infrastructure & Automation)
Core
Maintain and improve infrastructure and operational services supporting Singapore Government IT systems, ensuring reliability, security, and compliance.
Role type
Field Operations Engineer (Cloud Infrastructure & Automation)
Builds
Reliable, secure, and compliant field environments and cloud infrastructure for government digital services.
Domain
Government IT / Cloud Infrastructure / Managed Services
Required skills
Field operations management, Infrastructure as Code (IaC), Cloud provisioning (IaaS/PaaS), Automation scripting, CI/CD pipeline management, Incident handling, Change management, Technical documentation, Compliance monitoring, Risk mitigation
Preferred skills
AWS/Azure/GCP experience, Terraform/Ansible, Python scripting, DevOps/SRE principles, SG-TechStack products (StackOps/SHIP-HATS), Government solution deployment (ABLR/CAMS), Team leadership
Technologies
AWS, Microsoft Azure, Google Cloud, Terraform, Ansible, Python, SHIP-HATS, StackOps, ABLR, CAMS
Responsibilities
Manage field operations and infrastructure services including routine maintenance, monitoring, and incident handling. Conduct site assessments to identify operational gaps and recommend improvements. Provision and configure cloud infrastructure using IaaS, PaaS, and IaC tools. Automate operational workflows via scripts and deployment pipelines. Support CI/CD and platform delivery for infrastructure and middleware. Configure cloud platforms and middleware to support application services. Implement security and engineering standards aligned with GovTech practices. Support compliance and audit readiness through documentation and reporting. Identify and mitigate operational risks. Collaborate with clients and stakeholders to resolve issues and improve service delivery.
