Senior UX Designer
Core
Senior Experience Designer leading end-to-end UX/UI strategy and design for AIA's digital products and services to simplify customer processes and enable automation.
Role type
Senior IC Experience Designer (Strategy & Design Leadership)
Builds
Enterprise digital products, channels, and services for insurance customers
Domain
Insurance / Digital Products
Required skills
Experience strategy, end-to-end design, user research, design systems, accessibility, Agile collaboration, AI automation integration
Preferred skills
Regulated domain experience, coaching design teams, data-driven design decisions
Technologies
Design systems, Agile tools, AI automation platforms
Responsibilities
Define end-to-end experience direction across complex journeys, provide senior craft and design leadership, influence priorities with stakeholders, champion system thinking and design governance, drive evidence-led outcomes and design practice maturity
Seniority
Senior, hands-on IC with strategic leadership