Manager, Technical Services
Core
Lead a team of Building Operators to oversee the performance of a large portfolio of complex urban workspace buildings, ensuring building systems performance, physical condition, and exceptional customer service.
Role type
Senior IC Manager, Technical Services
Builds
Operational excellence for knowledge-based organizations in urban environments
Domain
Real Estate / Commercial Property Management / Building Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Commercial building operations management, team leadership and coaching, vendor and contractor management, building systems oversight (HVAC, electrical, life safety), budget preparation, talent management, compliance with health and safety standards, KPI monitoring
Preferred skills
Experience with Yardi FM, BOMA/LEED/WELL certifications, tenant improvement project management
Technologies
Yardi FM
Responsibilities
Oversee the performance of a large portfolio of complex buildings; Lead, coach, and develop a team of Building Operators; Ensure service contracts are administered effectively and service levels are achieved; Oversee the commissioning, maintenance, and operation of major building systems; Partner with the Property Management team to ensure operational objectives are achieved; Lead the transition of properties from development to operations; Manage the procurement of goods and services required to support building operations; Monitor portfolio-related KPIs and ensure performance targets are achieved.
Seniority
Senior, hands-on IC with team management