Product Operations Specialist | Generalist
Core
Own operations for a specific product or set of products at a FinTech company, bridging customer insights, product development, and internal scaling processes.
Role type
Product Operations Specialist
Builds
Product roadmaps, automation processes, and launch enablement for FinTech spend management tools.
Domain
FinTech / Spend Management
Deliverable
product features
Required skills
Product management or operations experience, SQL querying, incident management, partner/vendor relationship management, data analysis, cross-functional coordination
Preferred skills
Low-code tooling (e.g., Retool), Management Consulting background, Technical programming (Python, Java, React)
Technologies
SQL, Retool, Python, Java, React
Responsibilities
Represent customer voice to product/engineering teams, drive company-wide process development for scaling, create product analytics to surface improvement opportunities, support product launches with documentation and enablement, manage product bugs and incidents, manage operational relationships with partners and vendors
Seniority
Mid-level, hands-on IC