Information Systems - Coordinator
Core
Support operational information systems, mobile technology, and work management processes for field teams in water treatment and surface water operations.
Role type
Information Systems Coordinator (Operations Support)
Builds
Efficient field operations, mobile device fleets, and work management workflows for water utility crews.
Domain
Water utility / Environmental services / Operational IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SAP PM, Maximo, Grange, mobile device management, troubleshooting, user training, data analysis, stakeholder engagement, UAT coordination
Preferred skills
Field operations experience, scheduling experience, root cause analysis, continuous improvement mindset
Responsibilities
Act as first point of contact for field and office users requiring system or device support; provision and manage field devices and user access; troubleshoot system issues and resolve work order errors; support scheduling teams with work order management and resource monitoring; conduct user acceptance testing and support system upgrades; deliver training sessions for new and existing users; analyze operational data to identify efficiency trends.
Seniority
Mid-level, hands-on IC