Carer Services Manager
Core
Lead and strengthen foster and kinship carer services, overseeing the full carer lifecycle from recruitment to retention and ensuring safe, stable homes for children.
Role type
Senior IC Carer Services Manager
Builds
Foster and kinship carer support services
Domain
Child welfare / Out-of-home care (OOHC)
Deliverable
client delivery
Required skills
Team leadership, carer recruitment and assessment, safeguarding and compliance, complex case guidance, quality assurance, stakeholder engagement, trauma-informed practice, NSW child protection legislation knowledge
Preferred skills
Degree in Social Work/Psychology, 5+ years OOHC experience, supervising staff, cultural responsiveness
Technologies
None stated
Responsibilities
Lead and develop the Carer Services team; oversee carer recruitment, assessment, authorisation, reviews, training, support and retention; review carer assessments and participate in authorisation panels; promote trauma-informed and culturally responsive practice; oversee risk management and compliance with legislation; provide professional advice on carer suitability and placement matching; lead audits and continuous improvement initiatives; build relationships with carers, families and external stakeholders
Seniority
Senior, hands-on IC